What personal data we collect and why we collect it
When customers leave questions or comments on the site we collect the data shown in the contact form, and also the visitors IP address and browser user agent string to help spam detection. If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. If you make an order and/or have an account with us and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Who we share your data with and How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. For users that order and register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time or request deletion of data and unsubscribe from our newsletters. Our website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or after ordering, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you by simply filling out the contact form. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments, order form or ordinary messages may be checked through an automated spam detection service for your safety and security.
Terms and Conditions
Please also check out our Terms and Conditions set out in full here.